Effect Date: November 12, 2024
Mission San Jose Mortgage Inc. (“we” “our” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, msjmortgage.com.
We may collect personal information that you voluntarily provide, including:
Contact Information: Such as your name, email address, phone number, or other information submitted through our contact forms.
Application Information: When you begin an application, we collect details related to your mortgage application, including financial information necessary to process your application.
Note: Simply visiting our website does not result in any personal data collection. Basic traffic analytics (via Google Analytics) may collect anonymized data, such as website visit patterns, to help us understand general traffic trends.
We use the personal information collected to:
Respond to your inquiries and provide customer support.
Process mortgage applications and communicate with you throughout the application process.
Improve our website, services, and user experience.
No Sharing or Selling: We do not share, sell, or rent your personal information to third parties for marketing purposes.
Service Providers: We may share information with trusted service providers who help us in conducting our business, such as data storage providers. These partners are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services on our behalf.
Legal Requirements: We may disclose information if required by law or to protect our rights or property, or the safety of our users.
We take appropriate measures to protect your information from unauthorized access, use, or disclosure. This includes secure data storage and encryption practices for sensitive information, especially when submitted through our application portal at 1smtg.com.
You may:
Contact us to access, update, or delete the personal information we hold about you.
Opt-out of receiving marketing communications by following the unsubscribe instructions in any emails we send.
Our website may use cookies and similar tracking technologies to improve user experience. These cookies do not contain personal information and are primarily used to analyze traffic patterns.
We may update this Privacy Policy as needed. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy periodically.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Mission San Jose Mortgage Inc.
2111 W. March Lane Suite B200
Stockton, CA 95207
Phone #: 888-848-7199
Email: omar@msjmortgage.com